For families and caregivers
When someone in your family is leaving the hospital or staying in a skilled nursing facility, RBYS is the team that takes them home and stays involved. We work hand in hand with the hospital, the SNF, and the insurance plan that's already coordinating their care.
Three services that work together so the person you love isn't left on their own after the hospital sends them home.
01 / Transportation
A licensed EMT crew picks up your family member from the bedside, drives them home in a wheelchair or stretcher van, and walks them inside. The same crew handles dialysis, oncology, and follow-up rides afterward.
02 / In-home visit
An EMT visits the home and a clinician joins by video to review medications, check on how they're doing, and answer the family's questions. For higher-acuity cases, a clinician comes in person.
03 / Ongoing care
Daily check-ins, remote monitoring, and the same team your family member already knows. Not a new vendor every week.
At this stage, most of our work comes through partnerships with hospitals, SNFs, and insurance plans. The fastest path is usually to ask their care team. We can also walk you through it directly.
01 / At the hospital
If your family member is in the hospital, ask their case manager, social worker, or discharge planner to refer transportation and follow-up care to Right By Your Side. We work with most hospital systems in Greater Orlando.
Most common path02 / At a skilled nursing facility
If your family member is in a skilled nursing facility, ask their care manager or discharge planner to coordinate with RBYS for the transition home and the in-home follow-up.
Coordinated through SNF03 / Through their insurance
Some Medicare Advantage and Managed Medicaid plans already work with RBYS. Call the number on the back of their insurance card and ask about Right By Your Side as a benefit.
Not sure? Ask us →RBYS is a Greater Orlando company. The EMTs, clinicians, and care managers who show up at your loved one's home live here too.
Continuous operating record in Greater Orlando
Established 2016
Hospital-to-home discharges supported across ten years
Scaling through 2026
Every crew member is licensed and credentialed
Florida-licensed
Mobile Clinic license and Medicare 855B enrollment
CMS Enrolled
CARLA & HER MOTHER · ORLANDO, FL
They were already at her bedside before I could even fly down from Atlanta. By the time I got there, the discharge plan was sorted.
Carla M.
Daughter of an RBYS patient
We work with most hospital systems across Greater Orlando. Ask the case manager or discharge planner to refer to Right By Your Side. If they have not worked with us yet, our team can walk theirs through how it works.
The path is the same. Ask the SNF care team to coordinate the transition home through RBYS. We work directly with SNF discharge planners to schedule the transport and the follow-up visit.
In most cases yes, through Medicare, Medicare Advantage, or Managed Medicaid plans that have RBYS as a covered provider. Specific coverage depends on the plan and the service. The case manager at the hospital or SNF can confirm.
Greater Orlando, covering Orange, Seminole, Osceola, and Lake counties.
Yes. Many of our conversations are with adult children or family members living in other states who are trying to help coordinate care for a parent here. We are happy to walk you through what is possible.
English, Spanish, and Haitian Creole are spoken on every shift.
Get in touch
Call us, or send a short message and someone from our team will get back to you. We are happy to walk you through what is possible.
Call us 800.494.1238