What we offer
RBYS is built around a simple idea. The person who picks the patient up at the hospital is part of the same team that walks into the home, manages the care plan, and answers the phone six months later.
Most healthcare vendors do one thing. A transportation company picks you up. A home health agency sends a nurse. A care management vendor sends a portal message.
RBYS does all three. Not because we are trying to do everything. Because the patient experience falls apart in the hand-offs between them.
The same operating team handles the bedside pickup, the drive home, the in-home visit, the daily check-ins, and the ride to dialysis next month. One number. One record. One relationship.
Each service can be referred on its own. Together, they form the continuous care relationship RBYS is built around.
01 / Service
The original RBYS service. Florida-licensed EMT crews and our own fleet of wheelchair, stretcher, ambulatory, and bariatric vehicles. Bedside pickup from the hospital, transport home, and the ongoing rides that come after.
See the fleet →02 / Service
Hybrid-first in-home visits within 48 hours of discharge. An EMT in the home. A PA or NP joining by video for most visits, in person for higher-acuity cases. Vitals, medication reconciliation, and the family conversation the hospital didn't have time for.
See the model →03 / Service
The longitudinal layer that holds it together. Daily RPM review, weekly care manager check-ins, monthly clinical review, and the social-determinants navigation that clinical care alone cannot reach.
See the program →Each service fits into a continuous arc. A typical RBYS patient touches all three over time, with the same team threading through.
At the hospital
An EMT crew arrives at the patient's hospital room, reviews the discharge paperwork with floor staff, and confirms the destination with the patient and family.
ServiceMedical transportation
The drive home
The same EMT crew drives the patient home. No third-party hand-off. They walk the patient into the home, confirm they have what they need, and leave the contact card for the next steps.
ServiceMedical transportation
Within 48 hours
An EMT returns to the home with a secure video device. A PA or NP joins by video for the assessment, medication reconciliation, and family conversation. In-person clinician for higher-acuity cases.
ServiceIn-home clinical care
Days after
RPM devices are set up if the patient is eligible. The care manager schedules the first weekly check-in. The clinical care plan is documented and shared with the PCP and the referring case manager.
ServiceCare management
Ongoing
Daily RPM transmissions reviewed by an RN. Weekly check-ins from the same care manager. Monthly clinical review. And when the patient needs to get to dialysis or oncology, the same EMT crew shows up at the door.
ServicesCare management + transportation
Six months later
The relationship does not end at discharge plus 30 days. Care management continues for as long as the member is on the panel. The phone number is the same. The team is the same.
ServicesAll three
Continuous operating record in Greater Orlando
Established 2016
Hospital-to-home discharges supported across ten years
Scaling through 2026
Every crew member is licensed and credentialed
Florida-licensed
Mobile Clinic license and Medicare 855B enrollment
CMS Enrolled
Each audience has its own path through the services. Pick the one that matches your role.
Talk to us
Whether you're a hospital, a plan, or a family, the conversation starts on the same line. A real person answers.