Who we serve
Hospitals refer patients. Health plans contract for members. Families ask their care team to bring RBYS in. All three paths lead to the same crew, the same number, and the same standard of care.
Healthcare has a fragmentation problem. The hospital case manager, the health plan care coordinator, and the patient's daughter are all trying to arrange the same thing: safe, reliable post-acute care at home.
They just come at it from different angles. RBYS is built to meet all three where they are and deliver the same integrated service regardless of who initiates the referral.
One clinical team. One dispatch system. One phone number. The patient experience is identical whether the referral comes from a discharge planner, a plan utilization manager, or a family member who found us online.
Each audience page explains how RBYS fits into your workflow, what the referral process looks like, and what outcomes to expect.
01 / Audience
Hospital and SNF case managers arranging post-acute transport and follow-up care. RBYS handles the bedside pickup, the ride home, and the 48-hour in-home visit. One call replaces three vendors.
See the referral path →02 / Audience
Medicaid MCOs, Medicare Advantage plans, and value-based care organizations looking for a single in-home extension that covers transportation, clinical visits, and longitudinal care management under one contract.
See the model →03 / Audience
Adult children, spouses, and caregivers who want to bring professional support into a loved one's home. Most families reach RBYS through their hospital or health plan, but you can also call us directly.
See how to start →Continuous operating record in Greater Orlando
Established 2016
Hospital-to-home discharges supported across ten years
Scaling through 2026
Every crew member is licensed and credentialed
Florida-licensed
Mobile Clinic license and Medicare 855B enrollment
CMS Enrolled
Each audience enters the system differently, but the patient journey converges into the same integrated service.
Hospitals
The case manager places a single referral. RBYS dispatches an EMT crew for the bedside pickup, schedules transport home, and books the 48-hour in-home visit. The hospital closes the case knowing the patient has a named team on the other side.
Audience pageDischarge planners →
Health plans
Medicaid MCOs and MA plans delegate post-acute transportation, in-home clinical visits, and longitudinal care management to RBYS under a single agreement. Members get a single team instead of three disconnected vendors.
Audience pageHealth plans →
Families
Most families hear about RBYS from their hospital discharge planner or health plan care coordinator. Some find us directly. Either way, we walk them through eligibility, connect with their care team, and schedule the first visit.
Audience pageFamilies →
Talk to us
Whether you're a hospital, a plan, or a family, the conversation starts on the same line. A real person answers.